Where healthcare meets human-centered design
My product designer journey
Interactive Work Timeline
2013-2016: Kaiser Permanente: Collaborative effort on a patient data system.
2016-2018 - Product Designer at Experian
2018-2019 - Product Designer at [Remote Clinical Research Platform Company]
2019-2022 - Product Designer at [Mortgage Company]
2022-2023: Kaiser Permanente: Innovations in physician-patient tools.
Key Themes, Challenges & Problem-Solution Highlights
Healthcare User Experience
(Kaiser Permanente)
(Kaiser Permanente)
Navigating the intersection of patient care and digital experience.
Example Project: "Health Records Integration Tool: A design solution prioritizing both ease-of-access and stringent data privacy."
Example Project: "Health Records Integration Tool: A design solution prioritizing both ease-of-access and stringent data privacy."
Data Security & Financial UX (Experian)
Marrying financial insights with user-friendly designs.
Example Project: "Credit Monitoring Dashboard: Decoding credit complexities for everyday users."
Marrying financial insights with user-friendly designs.
Example Project: "Credit Monitoring Dashboard: Decoding credit complexities for everyday users."
Remote Clinical Research
Designing with a global and diverse user base in mind.
Example Project: "Remote Patient Onboarding: A user-first approach to decentralized clinical trial participation."
Designing with a global and diverse user base in mind.
Example Project: "Remote Patient Onboarding: A user-first approach to decentralized clinical trial participation."
Mortgage & Financial Solutions UX
Demystifying the mortgage landscape through design.
Example Project: "Mortgage Application Wizard: Making financial leaps feel like simple steps."
Demystifying the mortgage landscape through design.
Example Project: "Mortgage Application Wizard: Making financial leaps feel like simple steps."
Design Philosophy, Process & Adaptability Showcase
"Every piece, no matter how small, completes the puzzle. Whether in healthcare, finance, or another field, I focus on understanding, iterating, and perfecting."
Process Overview:
Empathize: Connecting with users.
Define: Framing the challenge.
Ideate: Brainstorming within guidelines.
Prototype: Bringing ideas to life.
Test & Iterate: Refining based on feedback.
Adaptability:
"From diverse fields, my constant has been diving deep into design challenges and contributing to holistic solutions."
"From diverse fields, my constant has been diving deep into design challenges and contributing to holistic solutions."
Personal Reflections & Insights:
On Collaborative Design:
"During my tenure at Experian, I understood the unmatched power of collaborative ideation. When diverse insights converge, the design solutions that emerge are both innovative and grounded."
"During my tenure at Experian, I understood the unmatched power of collaborative ideation. When diverse insights converge, the design solutions that emerge are both innovative and grounded."
On Healthcare's Unique Challenges:
"Redesigning a healthcare app's homescreen was a testament to the intricate dance between medical complexities and user-friendly design. It reinforced the importance of empathy, understanding, and patience in our field."
"Redesigning a healthcare app's homescreen was a testament to the intricate dance between medical complexities and user-friendly design. It reinforced the importance of empathy, understanding, and patience in our field."
On Embracing Adaptability:
"Transitioning from tackling challenges in a mortgage company to those in clinical research underlined the versatility required in our role. Each domain has unique user expectations, meeting which has been a journey of continuous evolution and learning."
"Transitioning from tackling challenges in a mortgage company to those in clinical research underlined the versatility required in our role. Each domain has unique user expectations, meeting which has been a journey of continuous evolution and learning."
Skills, Learning & Personal Touch:
Certified in Advanced UI/UX.
Recent Learning: Understanding user psychology in healthcare design.
A Quote That Resonates:
"It’s not about ideas. It’s about making ideas happen." - Scott Belsky
"It’s not about ideas. It’s about making ideas happen." - Scott Belsky